When a customer gives you a 2-star rating, Xevendra shows you why — and what to do about it. The enterprise CX platform built for teams who demand more than dashboards.
One platform. Every channel. Real-time insights. No add-on fees.
Every survey score arrives with the full story behind it. No more guessing why a customer is unhappy — you see what happened, not just what they said.
Understand what users actually do on your site. Session replay, friction detection, behavioral segments, and health scores — built in, not bolted on.
Multi-tenant, role-based access, SSO, and audit trails. Designed for teams that need security, scale, and governance from day one.
The platform acts on what it detects. Rules route issues to the right team, protect customers from bad timing, and trigger the right follow-up at the right moment.
PII masking, GDPR compliance, fatigue prevention, and contact opt-out management. Survey the right people at the right time — and leave the rest alone.
Event registry, webhooks, API clients with OAuth2, and pre-built connectors for Salesforce, SAP, and Zendesk. Fits into your stack, not the other way around.
Session replay, heatmaps, friction detection, and behavioral intelligence — built into the CX platform, not bolted on.
Automatically detect when users struggle on your site. No manual tagging — the platform identifies friction patterns in real time.
Automatically group users by how they behave on your site. Target actions and surveys to the right audience at the right time.
Every page gets a composite health score. Spot problems before users complain — prioritize fixes by business impact.
Click, scroll, and movement heatmaps across every page. See where attention goes and where it drops off.
LCP, FID, CLS, TTFB — tracked per page, per device. Performance issues surfaced alongside CX impact.
Conversion funnels with drop-off analysis. See which steps lose users and why — with friction data at each stage.
Auto-alerts when metrics shift. Spike in rage clicks or drop in health scores — you know immediately.
Understand the relationship between what users experience and what they tell you. Context that makes every score actionable.
Sankey diagrams of user journeys across pages. Identify loops, unexpected paths, and top exit points.
Companies using Xevendra see measurable improvements across key CX metrics.
54 modules. Surveys, analytics, action management, and more — all in one platform.
Enterprise CX capabilities. Modern architecture. Transparent pricing.
See how Xevendra helps enterprise teams collect, analyze, and act on customer feedback.
Free demo. No credit card required. Setup in minutes.